Customer satisfaction

Let us put our experience to work for you.

Superior refreshment services

At Associated, we take the time to get to know each of our customers, as well as the unique needs and challenges of their small or large business. See why thousands of Northern California businesses trust us year after year to deliver superior office coffee and refreshment services.

Outstanding customer satisfaction

We really love what we do. We’re like a family, with decades of experience working together to ensure that we exceed expectations and make our customers’ jobs and lives easier. We treat every customer like our only customer. We build lasting relationships with our customers and tailor our office coffee services to be exactly what each individual customer wants and needs.


Take a peek at what some of our customers have to say


“You guys have been great to work with – especially Kim. She’s absolutely wonderful! Super responsive, always smiling – by far my favorite office visitor. I love how easy she makes it to change up what we order and how she reviews everything with me when she comes in so we can figure out how to best save some money and get rid of products we don’t consume much of.”

LouAnn B., E. & J. Gallo Wines

“Our Associated driver is very genuine and cares for people in general, not just because it is his job but because it is who he is. He truly takes the time to get to know his customers and learns what their needs are …The skills he shows are those that cannot be taught.”

Linda B., Littler Mendelson

“I always look forward to corresponding with our Associated receptionist. She is fast at resolving any issues that come up and she is an absolute pleasure to talk with.”

Kathleen Z., The Henry Wine Group

“When I called in somewhat of a panic to have a machine replaced, Associated rose to the occasion and went beyond and above the call of duty to make that happen. Needless to say, we had coffee for the group, and all were happy! Your company employs quality people.”

Sheila, Siliconware Precision Industries Co.

“We have been using Associated services for many years now and have always had amazing service. Anytime I’ve had any type of issues from water cooler or coffee brew system, they are on top of it in seconds! I highly recommend them. From their Customer Service via the phone, Mary is awesome to the delivery and maintenance personnel.”

JDavis, Topcon Corporation

“The customer service is excellent! The account representatives are always available to help with any issue I have and quick to reply. Deliveries are always made on time and is made stress free by the driver stocking the shelves himself. Service technicians are usually out within the same day and very knowledgeable.”